Deidra, our reservation manager answers commonly asked questions.
What are the hours for the restaurant/bar and coffee shop?
Please check with the front desk for current restaurant hours of operation.
How far is the hotel from Anchorage/Fairbanks?
- From Anchorage: 238.1 Miles (4 hours, 5 mins)
- From Fairbanks: 119.7 Miles (2 hours, 7 mins)
Hotel Shuttle Service
Do we have complimentary transportation to the Denali Bus Depot, Visitor Center, downtown area and rail depot?
- There is complimentary transportation to the Denali Bus Depot, Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
- There is a one-time transfer fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.
Do we sell tours from the hotel?
- Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk
Do the rooms have a microwave and refrigerator?
- Yes the rooms have refrigerators.
- The rooms do not have microwaves.
Do you guys have rollaway beds?
- The Denali Bluffs Hotel does not have rollaway beds.
How far away is the hotel to downtown Denali, Visitor center, wilderness access center, and entrance to the national park?
- .2 miles to downtown (2 minutes)
- 3.1 miles to Visitor Center (8 minutes)
- 2.3 miles to Wilderness Access Center (7 minutes)
- 1.4 miles to Park entrance (3 minutes)
Bluffs Rooms (Hillside vs Riverview)
What is the difference between the hillside and Riverview rooms at the Denali Bluffs Hotel?
- The Hillside rooms have 112 rooms. These rooms are non-view rooms. Each room has either 1 King bed, 1 Queen W/ 1 double and 1 Queen W/ a single pull out sofa. Many rooms have private balconies.
- The Riverview rooms have 64 rooms. Each room has 1 King bed and 2 Queen Bed with private verandas.
What time is check in and check out?
- Check in: 3PM
- Check out: 10AM
What is your cancellation policy?
- Three (3) Day Cancellation before your scheduled arrival date. If cancelled within three (3) days, your reservation is non-refundable.
Are all rooms’ non-smoking?
Is there free parking?
- Yes, there is free parking, but it is limited.
How many people can we have in our room?
- Maximum allowed guests in a room is 4.
Do you allow pets?
- We do not allow pets. Service dogs are permitted.