Deidra, our reservation manager answers commonly asked questions.
What are the hours for the restaurant/bar and coffee shop?
Mountaineer Grill & Bar
- Breakfast hours: 5:00 am-10:00am
- Dinner hours: 5:00 pm-10:00pm
- Bar hours: 5:00pm-11:00pm
Perky Moose Pantry & Café
How far is the hotel from Anchorage/Fairbanks?
- From Anchorage: 238.1 Miles (4 hours, 5 mins)
- From Fairbanks: 119.7 Miles (2 hours, 7 mins)
Hotel Shuttle Service
Do we have complimentary transportation to the Wilderness Access Center, Visitor Center, downtown area and rail depot?
- There is complimentary transportation to the Wilderness Access Center, Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
- There is a one-time porterage fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.
2018 Shuttle Schedule - times may be subject to change
Do we sell tours from the hotel?
- Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk
Do the rooms have a microwave and refrigerator?
- Yes the rooms have refrigerators.
- The rooms do not have microwaves.
Do you guys have rollaway beds?
- The Denali Bluffs Hotel does not have rollaway beds.
How far away is the hotel to downtown Denali, Visitor center, wilderness access center, and entrance to the national park?
- .2 miles to downtown (2 minutes)
- 3.1 miles to Visitor Center (8 minutes)
- 2.3 miles to Wilderness Access Center (7 minutes)
- 1.4 miles to Park entrance (3 minutes)
Bluffs Rooms (Hillside vs Riverview)
What is the difference between the hillside and Riverview rooms at the Denali Bluffs Hotel?
- The Hillside rooms have 112 rooms. These rooms are non-view rooms. Each room has either 1 King bed, 1 Queen W/ 1 double and 1 Queen W/ a single pull out sofa. Many rooms have private balconies.
- The Riverview rooms have 64 rooms. Each room has 1 King bed and 2 Queen Bed with private verandas.
What time is check in and check out?
- Check in: 3PM
- Check out: 10AM
What is your cancellation policy?
- 14 Day Cancellation. If cancelled within 14 days your reservation is non-refundable.
Are all rooms’ non-smoking?
Is there free parking?
- Yes, there is free parking.
How many people can we have in our room?
- Maximum allowed guests in a room is 4.
Do you allow pets?
- We do not allow pets. Service dogs are permitted.