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Frequently Asked Questions

Deidra, our reservation manager answers commonly asked questions.

Deidra

Restaurants

What are the hours for the restaurant/bar and coffee shop?

Mountaineer Grill & Bar

  • Breakfast hours: 5:00 am-10:00am
  • Dinner hours: 5:00 pm-10:00pm
  • Bar hours: 5:00pm-11:00pm

Perky Moose Pantry & Café

  • 5:00am-8:00pm

Transportation/Luggage

How far is the hotel from Anchorage/Fairbanks?

  • From Anchorage: 238.1 Miles (4 hours, 5 mins)
  • From Fairbanks: 119.7 Miles (2 hours, 7 mins)

Hotel Shuttle Service

Do we have complimentary transportation to the Wilderness Access Center, Visitor Center, downtown area and rail depot?

  • There is complimentary transportation to the Wilderness Access Center, Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
  • There is a one-time porterage fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.

2018 Shuttle Schedule - times may be subject to change

Tour Activities

Do we sell tours from the hotel?

  • Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk

Rooms

Do the rooms have a microwave and refrigerator?

  • Yes the rooms have refrigerators.
  • The rooms do not have microwaves.

Do you guys have rollaway beds?

  • The Denali Bluffs Hotel does not have rollaway beds.

Distance

How far away is the hotel to downtown Denali, Visitor center, wilderness access center, and entrance to the national park?

  • .2 miles to downtown (2 minutes)
  • 3.1 miles to Visitor Center (8 minutes)
  • 2.3 miles to Wilderness Access Center (7 minutes)
  • 1.4 miles to Park entrance (3 minutes)

Bluffs Rooms (Hillside vs Riverview)

What is the difference between the hillside and Riverview rooms at the Denali Bluffs Hotel?

  • The Hillside rooms have 112 rooms. These rooms are non-view rooms. Each room has either 1 King bed, 1 Queen W/ 1 double and 1 Queen W/ a single pull out sofa. Many rooms have private balconies.
  • The Riverview rooms have 64 rooms. Each room has 1 King bed and 2 Queen Bed with private verandas.

Policies

What time is check in and check out?

  • Check in: 3PM
  • Check out: 10AM

What is your cancellation policy?

  • 14 Day Cancellation. If cancelled within 14 days your reservation is non-refundable.

Are all rooms’ non-smoking?

  • Yes.

Is there free parking?

  • Yes, there is free parking.

How many people can we have in our room?

  • Maximum allowed guests in a room is 4.

Do you allow pets?

  • We do not allow pets. Service dogs are permitted.