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Frequently Asked Questions

Deidra, our reservation manager answers commonly asked questions.

Deidra

Restaurant

What are the hours for the restaurant/bar and coffee shop?

Alpenglow Restaurant

  • Breakfast hours: 5:00 am-10:00am
  • Lunch hours: 11:00 am-4:00pm
  • Dinner hours: 5:00 pm-10:00pm

Peak Spirits Lounge

  • Open daily from 11:00am-11:00 pm

Peak Espresso

  • Open daily from 5:00am-8:00pm

Transportation/Luggage

How far is the hotel from Anchorage/Fairbanks?

  • From Anchorage: 238.1 Miles (4 hours, 5 mins)
  • From Fairbanks: 119.7 Miles (2 hours, 7 mins)

Hotel Shuttle Service

Do we have complimentary transportation to the Wilderness Access Center, Visitor Center, downtown area and rail depot?

  • There is complimentary transportation to the Wilderness Access Center, Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
  • There is a one-time porterage fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.

2018 Shuttle Schedule - times may be subject to change

Tour Activities

Do we sell tours from the hotel?

  • Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk

Rooms

Do the rooms have a microwave and refrigerator?

  • Yes the rooms have refrigerators.
  • The rooms do not have microwaves.

Do you guys have rollaway beds?

  • The Grande Denali Lodge allows rollaway beds in the King bed rooms.

Distance

How far away is the hotel to downtown Denali, Visitor center, wilderness access center, and entrance to the national park?

  • 1.3 miles to downtown (7 minutes)
  • 3.5 miles to Visitor Center (15 minutes)
  • 2.7 miles to Wilderness Access Center (11 minutes)
  • 1.6 Mile to Park entrance (8 minutes)

Grande Denali Lodge (rooms vs cabins)

What are the views from a cabin?

  • Views from the cabins are the Healy Mountain range and forest.

Policies

What time is check in and check out?

  • Check in: 3PM
  • Check out: 10AM

What is your cancellation policy?

  • 14 Day Cancellation. If cancelled within 14 days your reservation is non-refundable.

Are all rooms’ non-smoking?

  • Yes.

Is there free parking?

  • Yes, there is free parking.

How many people can we have in our room?

  • Maximum allowed guests in a room is 4.

Do you allow pets?

  • We do not allow pets. Service dogs are permitted.